Spin It and Win It

Archive for May 29th, 2007

At Zappos, none of us work…

Tuesday, May 29th, 2007

…we ADD VALUE.
When you boil it down, washing machines WORK, employees at the post office WORK, they both do a task just to get a job done.
If the employees at Zappos simply WORKED, we wouldn’t be a company for long.
If the Merchandising team just WORKED, buying stuff to get the job done to stock the [...]